Board Thread:Questions and Answers/@comment-85.243.242.212-20130526213608/@comment-6842345-20130602004320

Your best course of action is to submit a ticket to SOE support.

Apparently if you have deliberately been banned you should have an email from SOE about it - so check your spam folders. Otherwise they can work through it with you to work out what went wrong.

I did have an issue for about a day where the game was telling me that I was banned - turned out to be a server glitch and corrected itself. Hopefully if it is just a glitch for you, this message is redundant and you are back in the game.