User blog comment:Luperza/PS2 Sneak Peeks: Interview with Quality Assurance/@comment-6977532-20130308072121/@comment-174.3.178.241-20130308171227

As Mr.Paden said in the video, it's a awful and sneaky bug. While this is a somewhat mollifying responce to the question of the bug, the community should not have had to wait for this interveiw for its acknowledgement. Since the primary form of communication between PS2's staff and the community is the forums, your forum admins need to show the same dedication to gathering and conveying such information to us as Luperza. Your veteran gamers are going to understand that bugs take time to resolve. But unless the development teams or their community reps keep the players in the loop, we will feel ignored and that the teams are not taking our issues seriously. Thus far, most of the responces to players with issue have been cookie cutout or read as patronizing. While players leave games for many reasons, this is one situation where at least a few players could be conviced to stay around with a simple sticky post in the tech support thread that states you(PS2 dev team or Sony) know about the problem and have x resources assigned to tackle it. A once a week update thrown on top of that would probably keep a few more even still.