User blog comment:Luperza/PS2 Sneak Peeks: Interview with Quality Assurance/@comment-6977532-20130308072121/@comment-5765779-20130308193321

As RadarX stated, he's been responding to forum posts on this issue. Our forum admins do try their best to get you all information as much as possible.

Believe me, we have no intention of ignoring anyone. We just try our best to split up the workload so we reach all of our players. A lot of our players don't use the forums, so we try our best to make sure other social mediums are getting the information they need as well. <3