Board Thread:Questions and Answers/@comment-109.207.46.4-20130201212039/@comment-36.73.239.102-20130804151528

“ I'd suggest running a file check thru the Launchpad, you get there by Launchpad > Advanced Tools/Settings menu. Click on the Validate Game Assets menu option and then press the green Validate button to have the Launchpad check your game files, and download any missing or corrupt files.

Also, when we push out patches, the executable files are tweaked just enough that it may throw anti-virus software for a loop, I recommend you try re-adding PlanetSide2.exe, awesomiumprocess.exe, and launchpad.exe to your exceptions list. Let me know if that helps. ” << try both... maybe you have the luck